Andvanced Call Analytics Package Now Available

Jive Announces Advanced Call Analytics as the Latest Feature Upgrade.

OREM, Utah – September 01, 2009 — Jive Communications (www.getjive.com), an enterprise-quality telephone systems and services provider, annouced the release of Call Analytics in PBX Manager. This software release further solidifies Jive’s technological lead in the Hosted PBX business communications industry.

Jive Communications (Jive), which uses a Voice over Internet Protocol (VoIP) system to provide business customers with advanced PBX features via the cloud, is confident that Call Analytics can help clients make better decisions regarding sales and support staffing, marketing budget allocation, and other operational functions.

“Call Analytics is a similar concept to web analytics,” said Matthew Peterson, V.P. of Business Development for Jive. “A company using Jive’s platform can now truly analyze their phone traffic, and utilize the information to improve their processes and margins. Call Analytics go way beyond normal call logs in helping managers understand and growth their businesses.”

Call Analytics allows users to show call traffic, minute volume, averages, and trends by telephone number (DID), extension, day, or in aggregate. It also shows call traffic based on geographic location, and allows users to drill down into the data for more specific reports, graphs, and maps.

To view a demo of the Call Analytics package, please visit http://www.getjive.com/demo/reports.

About Jive

Jive Communications is the premier hosted VoIP provider to businesses and government institutions across the U.S. Jive helps organizations throughout the country design and implement hosted communication solutions.

www.getjive.com

Press Contacts:

Media Relations
Jive Communications
press@getjive.com
(801) 804-7111

NOTE TO EDITORS: For additional information visit Jive Communications’ website, or call Jive’s media contact at (801) 426-5782. Your feedback regarding this publication is appreciated. Please direct questions or comments to mpeterson@getjive.com.

Jive Communications, the Jive Communications logo, GetJive, and Jive Core. are trademarks of Jive Communications. Other company and product names may be trademarks of their respective owners.