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Home > All Categories > Troubleshooting > What is jitter? How does jitter affect my phone calls?
What is jitter? How does jitter affect my phone calls?
Jitter is a measurement of the consistency of latency on your network. A network experience jitter when latency spikes from 30ms to 150ms, and then back to 30ms in a few seconds.

These spikes cause call quality problems in the form of choppy and/or warped voice transmission. Optimal call quality occurs when a network connection has relatively steady latency, or low jitter.
Authored by: Jive Admin This question has been viewed 2731 times.
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